FAQ

Shipping

How much is shipping?

Shipping varies by weight and location. US orders range from $3.75 – $8.50. Canadian orders range from $8 – $13. All other international orders range from $10 – $18. The only exception being Mystery Boxes, which ship free to the US, $3 to Canada, and $5 to all other international customers.

Returns and Refunds

Do you accept returns or exchanges?

I do not accept returns or exchanges unless you are from the UK and within the 14 day window. Please contact me before returning an item so we can discuss the details of the return.

Do you offer refunds?

If an item arrives damaged, please send photos immediately and I will refund or replace. If an order is incorrect due to my error, I will refund or replace. Otherwise, no refunds will be issued.

Fabric

What are your fabric options?

The link to the fabric options are located at the bottom of each fabric listing, but you can also click here.